Get in Touch With Us

Whether you have spotted something that needs correcting, want to ask about how we rank the casino sites on this page, or have a question about responsible gambling resources, we would like to hear from you. This page explains the best way to get in touch and what you can realistically expect once you do.

How to Contact Our Team

Email is the most reliable way to reach us. We read every message that comes in, though we are a small editorial operation, so please allow a few working days for a reply, particularly if your question needs some research on our end.

When you write in, a short summary of what your message is about at the top helps us route it to the right person faster. If your enquiry relates to a specific casino site featured on this page, naming it directly also speeds things up.

What We Can Help With

We cover a broad range of topics related to online casinos in the US, so enquiries can come from many angles. Common reasons readers contact us include:

• Questions about our rankings — how we compare operators, what our editorial ratings reflect, and why a particular site sits where it does in our list.
• Corrections — bonus terms, licensing details and payment options at casino sites change frequently. If you notice something on this page that looks out of date, please tell us so we can look into it.
• General questions about how online casinos work — including licensing, RTP, wagering requirements, or withdrawal processes. We are happy to point you toward the relevant page or explain further where we can.
• Feedback and content suggestions — if there's a topic related to real money online casinos in the US you think we should cover, we welcome the suggestion.
• Responsible gambling concerns — if you or someone you know is struggling with gambling, let us know in your message and we will point you toward appropriate support services.

What We Cannot Do

It helps to know the limits of what a comparison site can offer before you write in. We are not able to:

• Access, manage or close your account at any casino operator — that has to go through the operator's own support team.
• Process deposits, withdrawals or refunds on behalf of any casino site.
• Verify your identity or handle KYC document checks — these are handled directly by the licensed operator you have signed up with.
• Guarantee bonus eligibility, payout amounts or approval of any offer — terms and conditions are set and enforced by the individual casino, not by us.

If your question is about your own account, a pending withdrawal, or a bonus dispute, the fastest route is always the customer support channel offered directly by that casino — usually live chat, email or phone support listed on their own site.

A Quick Word on What This Site Does

This is an independent comparison resource. We research and rate online casino sites available to US players based on publicly available information — things like licensing status, game variety, banking options and bonus terms. Some of the operators featured may pay us a commission if a reader signs up through our page, but this arrangement never decides how a casino is ranked or reviewed. If you would like to understand more about how a specific operator stacks up, or want to check options for players outside standard US-licensed platforms, our page on Best Non GamStop Casinos 2026 may also be useful.

Responsible Gambling Support

If gambling has stopped being enjoyable, is affecting your finances, or you are worried about your own play or someone else's, please reach out to a national or state-level support service in addition to contacting us. Most licensed US operators also offer built-in tools such as deposit limits, time-outs and self-exclusion, which are worth setting up before you play rather than after a problem develops. We are glad to point you toward general information, but we are not a crisis or counselling service, and messages of this kind should always be paired with contact to a dedicated support organisation.

How Long a Reply Takes

We aim to acknowledge messages within a few working days. More detailed enquiries — for example, requests to review a correction across multiple pages — can take longer, since we want to check facts properly before publishing an update. We do not use automated responses as a substitute for a genuine reply; a real person reads and answers every message.

Before You Write In

A few quick checks can sometimes save you a wait for a reply:

1. If your question is about a specific offer's terms, check the operator's own bonus terms page first — details like wagering requirements and expiry dates are set by them and can change without notice.
2. If you are unsure whether an operator is licensed to serve your state, this is worth confirming directly with the casino before signing up, since availability varies by US state law.
3. If you are locked out of an account or waiting on a withdrawal, contact that casino's own support team directly for the fastest resolution.

We appreciate every reader who takes the time to get in touch, whether it's a correction, a question, or simply feedback on how we can make this site more useful. Thank you for visiting, and we look forward to hearing from you.